Refund
Refund Policy
Our store organizes its rules on returns, exchanges, and refunds in the following sections. This guidance applies to simplntodern.shop. For help with this page, contact Support@Simplntodern.shop.
Information covering exceptions
This exceptions section covers orders and visits through this website. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights. This section applies specifically to simplntodern.shop. Questions about this section may be sent to Support@Simplntodern.shop.
Our approach to support
We publish this support guidance for customers using this website. After our store processes an approved refund, a bank or card issuer normally posts the credit within 5–10 business days. Customers may request cancellation before shipment; after shipment, the 30-day return process applies. This section applies specifically to simplntodern.shop. Questions about this section may be sent to Support@Simplntodern.shop.
Information covering order problems
The following order problems guidance applies to purchases from our store. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate. This section applies specifically to simplntodern.shop. Questions about this section may be sent to Support@Simplntodern.shop.
Store guidance on starting a request
We publish this starting a request guidance for customers using this website. To start a return or exchange, contact us at Support@Simplntodern.shop before sending the item. Once the request is approved, our store will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted. This section applies specifically to simplntodern.shop. Questions about this section may be sent to Support@Simplntodern.shop.
What customers should know about refund timing
The following refund timing guidance applies to purchases from our store. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days. This section applies specifically to simplntodern.shop. Questions about this section may be sent to Support@Simplntodern.shop.
Our approach to eligibility
This eligibility section covers orders and visits through this website. For return or exchange assistance, contact Support@Simplntodern.shop or 701-556-2061. This section applies specifically to simplntodern.shop. Questions about this section may be sent to Support@Simplntodern.shop.
Information covering eligibility
For customers using this website, this section explains eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason. This section applies specifically to simplntodern.shop. Questions about this section may be sent to Support@Simplntodern.shop.
Information covering condition of returns
For purchases made through this website, our store applies the following guidance on condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged. This section applies specifically to simplntodern.shop. Questions about this section may be sent to Support@Simplntodern.shop.
Merchant Details
Business name: Simple Modern
Store name: Simple Modern
Email: Support@Simplntodern.shop
Phone: 701-556-2061
Physical address: 617 Plain Hills Dr, Grand Forks, North Dakota, 58201, United States