FAQ

Frequently Asked Questions

For our customers, the sections below set out frequently asked shopping questions. This guidance applies to simplntodern.shop. For help with this page, contact Support@Simplntodern.shop.

Store guidance on contact options
The following contact options guidance applies to purchases from our store. Can I cancel an order?
You may request cancellation before shipment. Contact us promptly with the order number. This section applies specifically to simplntodern.shop. Questions about this section may be sent to Support@Simplntodern.shop.

Information covering shipping cost
For purchases made through this website, our store applies the following guidance on shipping cost. Do you offer free shipping?
Yes. Standard delivery within the United States is free. This section applies specifically to simplntodern.shop. Questions about this section may be sent to Support@Simplntodern.shop.

Details about shipping cost
The following shipping cost guidance applies to purchases from our store. How can I contact you?
Email Support@Simplntodern.shop, call 701-556-2061, or write to 617 Plain Hills Dr, Grand Forks, North Dakota, 58201, United States. This section applies specifically to simplntodern.shop. Questions about this section may be sent to Support@Simplntodern.shop.

Store guidance on delivery timing
We publish this delivery timing guidance for customers using this website. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days. This section applies specifically to simplntodern.shop. Questions about this section may be sent to Support@Simplntodern.shop.

Details about returns and exchanges
For customers using this website, this section explains returns and exchanges. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery. This section applies specifically to simplntodern.shop. Questions about this section may be sent to Support@Simplntodern.shop.

Our approach to products
Customers can rely on the following guidance from our store about products. How long does a posted refund take?
After our store processes an approved refund, a bank or card issuer normally posts it within 5–10 business days. Customers remain responsible for taxes required by applicable law. This section applies specifically to simplntodern.shop. Questions about this section may be sent to Support@Simplntodern.shop.

Details about tracking
The following tracking guidance applies to purchases from our store. How can I track my order?
Where a carrier provides tracking, it is sent using the contact information provided at checkout. This section applies specifically to simplntodern.shop. Questions about this section may be sent to Support@Simplntodern.shop.

How we handle refund timing
For purchases made through this website, our store applies the following guidance on refund timing. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days. This section applies specifically to simplntodern.shop. Questions about this section may be sent to Support@Simplntodern.shop.

How we handle products
We publish this products guidance for customers using this website. What products do you offer?
We offer the products offered in our store. Current availability, product details, options, and prices are shown on each product page. This section applies specifically to simplntodern.shop. Questions about this section may be sent to Support@Simplntodern.shop.

Our approach to payment methods
We publish this payment methods guidance for customers using this website. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout. This section applies specifically to simplntodern.shop. Questions about this section may be sent to Support@Simplntodern.shop.

How we handle return shipping
We publish this return shipping guidance for customers using this website. Who pays return shipping?
Our store pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement. This section applies specifically to simplntodern.shop. Questions about this section may be sent to Support@Simplntodern.shop.

Merchant Details
Business name: Simple Modern
Store name: Simple Modern
Email: Support@Simplntodern.shop
Phone: 701-556-2061
Physical address: 617 Plain Hills Dr, Grand Forks, North Dakota, 58201, United States